Ambassador Services Approach

Ambassador Services is a commercial building maintenance company that provides reliable, consistent service that gets the job done right and gives our customers the peace of mind to focus on their businesses—not their facilities or grounds. Our professional, resourceful associates are trained to be proactive in their service while ensuring proper safety guidelines are always followed.

Our 92% customer retention rate is a result of years of commitment to a customer-centric approach that prioritizes transparency.

Ambassador USA Service Approach

PUTTING PEOPLE FIRST

We understand that you are trusting us with your space, and that makes security one of our top priorities. Ambassador’s multi-tiered security strategy includes training, technology, and procedures. We background-check all our employees, require all our employees to wear uniforms and carry badges, and strive for high labor retention so that you have a consistent team of associates you know you can trust. We adhere to strict security protocols to help make sure facilities are not compromised. Our consultative expertise is among the best in our industry because Ambassador Services listens to our clients’ needs and guides them toward the most effective service solutions.

Facilities we serve include:

  • Government entities
  • Houses of worship
  • Food and beverage facilities
  • Education facilities
  • Hospitals and medical facilities
  • Retail/Shopping centers
  • Financial institutions
  • Entertainment facilities
  • Industrial plants
  • Warehouses
  • Auto dealerships
  • Manufacturing
  • Office buildings
  • Airports
  • Gyms/Health clubs
  • Amusement parks
  • Country clubs
  • Many others

Facility maintenance solutions that cater to your needs

No matter what type of business you run or facility you manage, finding the right facilities maintenance service provider is paramount. From making a welcoming first impression to helping ensure guests, tenants, and employees feel they’re in a clean, inspiring space, Ambassador Services has the expterience and training to keep your space beautiful inside and out.

Office complexes and business parks

We manage more than 19 million square feet of commercial space. Our large industry footprint and proven track record make us a perfect fit for managing your multi-tenant office building. We work as an extension of your facilities maintenance department to support their objectives and deliver on a fresh, well-maintained space for businesses to thrive. We are also expert landscape management professionals, offering practical knowledge to nurture and maintain your grounds while protecting against water damage and other potential hazards.

Healthcare facilities

Ambassador Services has a deep understanding of regulatory and compliance issues for health care facilities, including the Environment of Care® standards from The Joint Commission, required procedures and regulations from the Accreditation Association for Ambulatory Health Care, and the U.S. Department of Health and Human Services guidelines for acute, non-acute and ambulatory centers.

K-12 Education

Nothing is more important than the health safety of your students and staff. Our cleaning crews undergo thorough background checks and are focused on keeping classrooms and labs clean and free of bacteria. From janitorial and disinfection services to floor care, landscaping, HVAC maintenance and more, we offer safe, reliable, and comprehensive facility and grounds maintenance to grade schools across the state of Texas. In our years of experience servicing educational facilities, we’ve learned how to balance budgetary constraints with peace of mind, ensuring your schools are clean, secure, and on budget.

Higher education campuses

Managing facilities maintenance on a college campus requires knowledge, coordination, and best practices for safety. Ambassador Services has a proven track record in large-facility management, including higher education campuses, a network of trade schools, and multibuilding municipalities and government institutions. We understand the importance of disinfecting athletic, performing arts, and housing facilities, reducing the spread of bacteria and viruses that cause Covid-19, MRSA, staph infection, and meningitis. We also specialize in upholstery cleaning, floor care, HVAC, landscaping, and grounds maintenance, including turf maintenance and sports field mowing.

Hospitality and entertainment

Your guests deserve to relax and connect in a safe, clean, inviting atmosphere. Keeping your guests happy and healthy is a top priority. We offer facility and ground maintenance solutions specifically designed for entertainment and hospitality venues. Our vast experience working with large restaurant chains and hotels means we understand the importance of kitchen cleanliness, and our staff are trained in cross-contamination guidelines. Courteous, event-savvy staff are available around the clock to support your events based on operational need.

Industrial and manufacturing facilities

Working in complex industrial or manufacturing facilities means safety and compliance are top areas of concern. Our associates are highly trained in safety procedures and OSHA guidelines and possess extensive experience working in manufacturing and production environments. We collaborate closely with plant managers and staff to address your facility and grounds maintenance challenges.

Government and Municipalities

We proudly serve numerous governmental institutions and municipalities, including the City of Houston. We are experienced in navigating budgetary constraints without compromising service or peace of mind. Our recruitment process includes national, state, and county level, criminal background checks, drug testing, motor vehicle records check, and fingerprinting. We also make sure that our associates follow physical security measures and protocols at all times, including walking through metal detectors at building entrances, locking doors behind them at night, and avoiding restricted areas. Our team is an extension of yours and will always perform duties in accordance with your in-house regulations.

Commercial Real Estate

We understand that the cleanliness of your building is critical to tenant satisfaction and retention. Communication is a top priority – our system includes nightly inspections and email reports detailing what services were performed. Our solutions-oriented team is trained to spot potential issues before they are noticed by tenants or building visitors, ensuring your property always shines. When you partner with Ambassador Services, you can feel confident that we are personally invested in the appearance of your building.

Places of worship

Ambassador Services offers grounds and facilities maintenance services specifically designed for ministries and places of worship. We know exactly how to balance day porter services with night crews that do heavy janitorial work on restrooms, kitchen areas, and breakout and educational rooms. Our associates can be scheduled to clean and service multipurpose spaces that may function for different groups in a single day.

Ambassador USA Metrics & Reporting

METRICS AND REPORTING

We value transparency at all levels of the business, and our clients always have access to time management metrics and thorough reporting. We are available 24/7 to address any questions or concerns.